It tough getting your message into the hands and minds of your markets...really tough if you decide to forget print or choose one channel.
The effort you make on strategy makes all the difference. Its pretty easy to:
produce a banner ad - get a traffic report - slap a PPT together for the Boss.
- Drop a brochure in the mail and wait for a response.
- Have an event and invite the people you know will show up and you knew were in buying mode already.
- Execute the safe.
Robots have yet to replace the left brain and right brain working together - information and creativity. Understanding how to be effective is crucial. Having a team that can execute your vision is, of course, beneficial. Multi-touch marketing campaigns are effective and help make your brand stand out in a crowd.
P
You are a marketer living in a world with print technology we could only dream about 10 years ago and couldn't even imagine 20 years ago. Why would you throw this opportunity away? Because everything is online? Don't believe everything u read on the Internet, (except this blog), most of them are still learning what a fact checker is. Print is highly effective, if you take the time to develop a strategy.
Today we have photo quality, variable data, short run printing with a host of options including, Kodak dimensional ink , 60+ megapixel digital camera backs and printers connected across the globe. If your message is targeted and relevant, print will get their undivided attention.
No one reads an email or listens to a voice ad the same way they read your printed, personalized message - its in their hands and for the moment - has their undivided attention. Add Kodak dimensional ink and they can feel the difference your product could make. No one gets an error 401 when they turn a page in your book and no one gets a virus from viewing your product photos. If you are trying to build relationships, print can add trust to your message.
Statements to be mailed? Don't forget to include transpromo in your campaign, it's a low cost method to add personalisation and exclusivity to the project - ask @patmcgrew on twitter.
When I get a piece of mail from a company...and they get it right - it leaves a stamp.
O
Getting a response online that counts for something is tough. Do the million hits pay the rent? ...or are you selling lots of Viagra.
How many people go to a shopping cart on a website, but leave before they check out? Does that actually happen at a real store? I don't see too many shopping carts half-full piling up in front of the checkout - but it happens allot online. These kind of statistics are more important than the usual hits and views report - make sure you get this information from your web master and make changes to the process to improve your checkout totals.
Ask your marketing department or ask a printer about pURLs....- 'personalized URLs'. For pennies per name in your database you can have a unique domain name printed on each piece. Its been proven the world over that it drives response rates into double digit territory.
E
Salespeople love events - the people that visit are usually in research or buying mode and are open to discuss plans. For a sales person, its easier to have a prospect come to them, then to face rejection over the phone or in person.
There aren't too many experiences that top an in-person meeting. But a video testimonial? This can potentially trump an event or site visit - especially if it goes VIRAL. Viral become the holy grail of aspiring marketing rockstars. But 'going viral' is rare - do something that you can manage a good response from - try keeping track of all the people that visit your event or booth and mail a printed variable data booklet for them after the show - with their photo on the cover. Most marketers hope to do something that catches on and goes viral, but fail to include a follow-up plan to handle the volume of response. In the end your brand suffers.
If you are maintaining your database and supporting your 'creative engine', you could leverage this opportunity online with a little help from a Pocket video camera (Kodak makes really good ones) and a social media site like Twitter or Facebook .
Call it 'word of mouse', if you cannot meet and greet all those prospects and valued customers at an event, get them to sign up to twitter or facebook and keep in touch with them online. A couple hours of effective use of social media each week is probably better than a week of internal email strife. Mailing a brochure or sending a monthly enewsletter is ok, but they dont build relationships like social media.
M
Your graphic designer and marketing guru(s) have written sparkling copy and created jaw dropping imagery and you convinced a key customer to provide a video testimonial at your event. Finally, you managed to get 100 prospects to follow your every movement on twitter. You just might have the ingredients for a multimedia stew you can deliver online with a campaign microsite. Targeted sites get high search rankings for free because they answer the google question correctly. Do not take the site down when the campaign is over - the internet is not very forgiving. Leave the site up and make note on the site that your offer has expired. If it's a subdomain it costs you nothing, but you retain the search potential.
With so many possibilities, its good to find a way to remember things...
Print, Online, Event and Multimedia = POEM.
If you mis-spell it, you will regret it.
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