Amy Van Dussen is our guest blogger today and she is the Publications Manager/Creative Director of the George Eastman House in Rochester NY.

You already know that impact is the most basic goal of any promotion—be it for print, online, broadcast media, or whatever. Impact on:

• your audience's memory
• word of mouth
• your sales or other income stream
• your field

In the end, every promotional piece is about impact on your company's bottom line.

In this, not-for-profits are no different. In a way, with shrinking support and increased competition, this basic goal rings even more true. 

George Eastman House, International Museum of Photography and Film is located on the grounds and in the national historic landmark home of Eastman Kodak Company's founder, George Eastman. The Museum's six collections include the house itself, landscape, library, photographs, motion pictures, and technology. Naturally, those collections have a variety of audience interest groups, and as an institution we need to signify that we lead our fields. To do so in a publication is the tricky business of creating the perfect balance between content and allure—hard to do in a specific number of static pages.

In recent years, we've adopted a kind of novel but very successful approach for the production of our annual report: versioning. In each of the past four years, reports have been produced a little differently, but we've been creating three or four different versions of our AR each year. We've printed either exclusively on the Kodak NexPress digital presses or combining digital with some traditional offset. Both photos and text have changed out, some years almost fully and some years more sparingly. We've mixed paper stocks, taken advantage of product innovations such as offset stochastic imaging and NexPress offline high-gloss coating and raised clear ink, all to keep the readers' attention and maximize the amount of time they spend with the pieces.

The result is impact. For our trustees and development staff to be able to approach a potential friend of the Museum with a report that specifically targets what is closest to their heart...well, you can imagine the positive response. Overwhelmingly, no matter the individual's interest, these reports foster dialogue, which can lead to beautiful things.  

Marketing can be a fun job, suited to creative people who enjoy the excitement of positioning new products and getting the upper hand on your competition.  It's a continual game of one-upmanship and counter-positioning. 

A good marketing campaign builds upon your core strengths, positioning them in a way that demonstrates unique value to your customers.  It's a magical thing when done well.

Over the last few years, the energy and focus going into environmental-based marketing has ramped up dramatically, which is a good thing if the products really benefit the environment.  I don't usually like to talk badly about our competitors (that's not my way of marketing), but recently they've gone just a step or two too far and I just have to call them out on it.

To compete with Kodak's Thermal Direct plate, Agfa has been touting their "Chemistry Free" messaging since the launch of Azura.  As absurd and deceptive as that message is (the plate system is neither free of chemistry, nor is the chemistry itself free), they're banking on the precarious argument of what exactly is "chemistry".  Sure, the chemicals might be different and more dilute, but they're still chemicals - especially if you consider the dissolved plate goop that builds up throughout the bath life: it has to be handled like chemistry - because it is chemistry. 

At IfraExpo a couple of weeks ago, Agfa defined Chemistry Free as "only use of non aggressive chemicals." Huh? In the same presentation, they say "Chemistry Free means 'No Developer/Replenisher.'" International Paper's Pocket Pal, arguably the industry standard for definitions of graphic arts terms, defines "developer" as "in lithographic platemaking, the material used to remove the unexposed coating." Agfa's marketing literature clearly says that the purpose of their clean out gum for Azura is to wash away the non-imaged areas of the plate. But it's not "developer?" If it quacks like a duck, it's probably a duck.  :)

Lately, Agfa has even extended their messaging to start calling Azura "Processless." So now they have a "Processless" and "Chemistry Free" plate that requires both a processor and chemistry... go figure.

It appears that redefining the words "chemistry" and "developer" (and even "free"!) are the only ways Agfa can find to position their plate against Thermal Direct.  Now although we call Thermal Direct a Non Process plate, we fully disclose that it's a "Develop On Press" plate.  The action of removing the unexposed coating still happens, but because it happens automatically and seamlessly as part of the normal make-ready process on the press, in effect there is no separate processing step or processing equipment required.  No matter what you call it in marketing-speak, the full value is clear:  total elimination of all processing chemistry and disposal, all processing equipment, all maintenance, and all developer-related variation in the system.  As Shakespeare said, "a rose by any other name would smell as sweet".  Or I guess in Azura's case - it would still smell like chemistry. 

Enough said.  We're ready for the next round... bring it on!

11-18 Update: this post has created a lively discussion on the PrintPlanet forum: http://printplanet.com/forums/computer-plate/16238-azura-plate-chemistry-free

Years ago we introduced a wonderful "little" technology to the CTP market called SQUAREspot - a 10,000 dpi thermal laser imaging system.

This uniquely high resolution enables clear differentiation between "exposed" and "unexposed" edges, producing dots on plate with greater consistency and measurably tighter production tolerances than coarser Gaussian laser imaging technologies.

SQUAREspot provides unparalleled quality, resolution, stability, latitude, and process control for making digital offset plates. This technology helped pave the way for thermal plates to become the dominant technology for CTP, especially in high-volume and high-quality printing markets worldwide.

The benefits of SQUAREspot for our customers were well recognized - both in terms of quality and cost efficiency.

Now that Kodak's Graphic Communications Group is made up from some of the best companies in the industry, with some of the most innovative technologies, even the SQUAREspot message no longer captures the total value that we can deliver to our customers!

What our customers need to ensure their long-term survival and profitability is pretty simple: stability and process control, right from the beginning of the software workflow, through to the last printed dot on press. With the drive towards automation throughout the printing process, Stability isn't just a nice thing to have - it's mission-critical.

The biggest challenges our customers face - saving costs,being more efficient, and cutting waste - are exactly the ones we help solve,with products that deliver higher quality more consistently, with less investment and less impact on our environment.

Rather than focusing on just one small part of the process like plate developer (like some of our competitors are doing), bigger opportunities can be found across four key areas of the Production Cycle: Imaging, Prepress, On-Press, and the Environment. For a more in-depth view, visit our micro-site for Kodak's Offset Stability Program at http://www.kodak.com/go/stability . We'll help you find ways to improve Stability throughout your production environment - whether you choose Kodak products in the end or not.

Sometimes we have the luxury of playing with technology just for the fun of it, but when it can have such a huge impact on your business' profitability - and even survival - it must be taken a lot more seriously. Look at the full opportunity for Stability improvement in your print shop, and Kodak will gladly help you find some great ways to achieve it.